> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ouraicalling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update a segment

> Partial update — only the provided fields change. **Required scope:** `segments:write` (the legacy `calls:write` scope is also accepted; keys without scope restrictions have full access).



## OpenAPI

````yaml /api-reference/openapi.json patch /segments/{id}
openapi: 3.1.0
info:
  title: OurAiCalling API
  version: 1.0.0
  description: >-
    REST API for OurAiCalling. Authenticate with an API key (`fam_...`, created
    under **Settings → API Keys**) or an OAuth 2.0 access token (`fam_at_...`)
    as a Bearer token.


    Every response uses a consistent envelope: `{ "data": ... , "meta": { ... }
    }` on success and `{ "error": { "code", "message" } }` on failure. List
    endpoints paginate with `?limit=` (default 50, max 200) and `?offset=`;
    `meta.pagination.total` carries the total match count.


    Everything documented here is also exposed as MCP tools at
    `https://app.famulor.io/mcp` (Model Context Protocol, streamable HTTP) using
    the same credentials and permission model.
servers:
  - url: https://app.famulor.io/api/v1
    description: Hosted platform.
  - url: https://{domain}/api/v1
    description: White-label tenant domain — same paths, tenant branding.
    variables:
      domain:
        default: app.famulor.io
        description: Your white-label tenant domain.
security:
  - bearerAuth: []
tags:
  - name: Account
    description: Self-inspection of the calling credential.
  - name: Migrations
    description: Preview and import data from supported legacy platforms.
  - name: Assistants
    description: Create and manage voice assistants.
  - name: Tools
    description: >-
      Reusable tools (HTTP APIs and external MCP servers) assistants can call
      mid-conversation.
  - name: Voices
    description: Browse the text-to-speech voice library.
  - name: Calls
    description: Start outbound calls and read call history, transcripts and recordings.
  - name: History
    description: Unified conversation history across calls, messaging and assistant emails.
  - name: Campaigns
    description: Outbound calling campaigns with a compliant power dialer.
  - name: Leads
    description: Manage Audience contacts across campaigns, channels and Call QA metrics.
  - name: Segments
    description: >-
      Saved, dynamic lead filters — reusable audience definitions used for
      Audience search and campaign lead assignment.
  - name: Suppression
    description: Cross-channel marketing opt-outs and active workspace suppression records.
  - name: Callbacks
    description: >-
      Scheduled callbacks booked by the Schedule callback tool across voice,
      chat, and email.
  - name: Phone Numbers
    description: Marketplace numbers and customer-provided numbers.
  - name: SIP Trunks
    description: Bring your own SIP provider and numbers.
  - name: Carrier Connections
    description: Connect a supported carrier account and import its existing phone numbers.
  - name: Knowledge Bases
    description: RAG knowledge bases and documents for assistants.
  - name: Settings
    description: Workspace-level settings such as caller-memory defaults.
  - name: Billing
    description: Balance and minutes ledger of the key owner.
  - name: Automations
    description: >-
      Native workspace automations — list, create, update, trigger. Plan gate:
      automation_platform.
  - name: Integrations
    description: >-
      Calendar integrations (Cal.com, Calendly, Acuity Scheduling, Google
      Calendar, Outlook, native booking engine). Assign them to assistants to
      provide availability and booking tools, plus provider-supported
      appointment lookup, cancellation, and rescheduling.
  - name: Bookings
    description: >-
      Native booking engine — event types with weekly availability, public
      booking pages at /book/{workspace}/{slug}, and the bookings they produce.
  - name: Dashboards
    description: >-
      Custom analytics dashboards, reusable widgets, and tenant-scoped
      performance analytics. Requires the custom_dashboards plan feature.
  - name: Catalog
    description: >-
      Read-only platform catalogs — available models, supported assistant
      languages, and prompt templates.
  - name: Simulations
    description: Assistant simulation tests (plan-gated).
  - name: Versions
    description: Assistant configuration version history.
  - name: Caller IDs
    description: Outbound caller ID verification.
  - name: Widgets
    description: Web widget connectors.
  - name: Messaging
    description: >-
      Telegram, Slack, and Messenger text bots linked to assistants (Chat SDK).
      Includes conversation delay, inactivity end, and conversation-ended
      webhooks.
  - name: QA
    description: Cohort AI Quality Assurance runs over call transcripts.
  - name: White Label
    description: >-
      Manage the customers of your white-label workspace on their behalf — list,
      register, mint access tokens, log in, log out, and transfer credits.
      Available to reseller workspaces with white-label access, and to platform
      admins (scoped to direct platform customers). Requires `platform:read` /
      `platform:write`.
  - name: API Keys
    description: >-
      Self-service API keys for the calling workspace. A key can only mint
      further keys with a scope subset of its own.
  - name: SMS
    description: Outbound SMS from workspace phone numbers.
paths:
  /segments/{id}:
    parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
        description: Segment ID.
    patch:
      tags:
        - Segments
      summary: Update a segment
      description: >-
        Partial update — only the provided fields change. **Required scope:**
        `segments:write` (the legacy `calls:write` scope is also accepted; keys
        without scope restrictions have full access).
      operationId: updateSegment
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SegmentInput'
            example:
              name: Not yet reached (this week)
      responses:
        '200':
          description: The updated segment.
          content:
            application/json:
              schema:
                type: object
                required:
                  - data
                properties:
                  data:
                    $ref: '#/components/schemas/Segment'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/NotFound'
        '409':
          $ref: '#/components/responses/Conflict'
components:
  schemas:
    SegmentInput:
      type: object
      description: >-
        Create: `name` is required. Update (PATCH): all fields optional, only
        provided fields change.
      properties:
        name:
          type: string
          minLength: 1
        description:
          type:
            - string
            - 'null'
        filters:
          $ref: '#/components/schemas/SegmentFilters'
    Segment:
      type: object
      properties:
        id:
          type: string
          format: uuid
        name:
          type: string
        description:
          type:
            - string
            - 'null'
        filters:
          $ref: '#/components/schemas/SegmentFilters'
        created_by:
          type:
            - string
            - 'null'
          format: uuid
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
      required:
        - id
        - name
        - filters
        - created_at
        - updated_at
    SegmentFilters:
      type: object
      description: >-
        Filter definition. Empty/omitted = "All Leads" (no filter). Every field
        is optional and ANDed together.
      properties:
        search:
          type: string
          description: >-
            Free-text search, matched against lead phone number and name
            (substring, case-insensitive).
        display_status:
          type: array
          items:
            type: string
            enum:
              - created
              - processing
              - rescheduled
              - max_retries
              - completed
              - dnc
          description: Only leads whose derived display status is one of these.
        campaign_id:
          type:
            - string
            - 'null'
          description: >-
            Campaign UUID to filter by, the literal string "none" for leads
            without a campaign, or null/omitted for no filter.
        dnc:
          type: boolean
          description: >-
            true = only leads on the Do-Not-Call list; false = exclude those
            leads; omitted = do not filter by DNC status.
        channels:
          type: array
          uniqueItems: true
          items:
            type: string
            enum:
              - call
              - sms
              - email
              - whatsapp
              - telegram
              - messenger
              - slack
              - teams
              - discord
              - gchat
              - x
          description: >-
            Contacts with activity or a profile on any selected channel. Values
            are ORed within this field and ANDed with the other filters.
        sources:
          type: array
          uniqueItems: true
          maxItems: 32
          items:
            type: string
            maxLength: 80
          description: Contacts originating from any selected source tag. Values are ORed.
        tags:
          type: array
          uniqueItems: true
          maxItems: 32
          items:
            type: string
            maxLength: 80
          description: Contacts containing any selected tag. Values are ORed.
        created_at:
          type: object
          description: Inclusive contact-created timestamp range.
          properties:
            from:
              type: string
              format: date-time
            to:
              type: string
              format: date-time
        attempts:
          type: object
          description: Inclusive outbound call-attempt range.
          properties:
            min:
              type: integer
              minimum: 0
              maximum: 100000
            max:
              type: integer
              minimum: 0
              maximum: 100000
        amd_results:
          type: array
          uniqueItems: true
          items:
            type: string
            enum:
              - human
              - uncertain
              - machine-vm
              - machine-ivr
              - machine-unavailable
              - none
          description: >-
            Last answering-machine-detection result. `none` matches contacts
            without a result.
        qa:
          type: object
          required:
            - window
          description: >-
            Dynamic Call QA average filter. Contacts without scored calls are
            excluded; without an explicit sample minimum at least one scored
            call is required.
          properties:
            window:
              oneOf:
                - type: integer
                  enum:
                    - 7
                    - 30
                    - 90
                - type: string
                  enum:
                    - all
            average_score_min:
              type: number
              minimum: 0
              maximum: 100
            average_score_max:
              type: number
              minimum: 0
              maximum: 100
            min_scored_calls:
              type: integer
              minimum: 1
    ErrorEnvelope:
      type: object
      description: Error envelope returned by every /api/v1 endpoint on failure.
      required:
        - error
      properties:
        error:
          type: object
          required:
            - code
            - message
          properties:
            code:
              type: string
              enum:
                - unauthorized
                - forbidden
                - not_found
                - invalid_request
                - rate_limited
                - conflict
                - telephony_configuration_error
                - telephony_unavailable
                - internal_error
              description: Stable, machine-readable error code.
            message:
              type: string
              description: Human-readable description of the error.
  responses:
    BadRequest:
      description: Invalid request body or parameters.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: invalid_request
              message: '"to_number" is required (E.164 format, e.g. +4930123456).'
    Unauthorized:
      description: Missing, invalid, expired or revoked API key / access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: unauthorized
              message: Invalid API key.
    Forbidden:
      description: >-
        The API key lacks the required scope, or the plan does not allow this
        action.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: forbidden
              message: This API key is missing the required scope "assistants:write".
    NotFound:
      description: Resource not found (or it belongs to another workspace).
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: not_found
              message: Assistant not found
    Conflict:
      description: The resource is in a conflicting state.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ErrorEnvelope'
          example:
            error:
              code: conflict
              message: Campaign is not running.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: API key
      description: >-
        API key (`fam_...`, created under **Settings → API Keys**) or an OAuth
        2.0 access token (`fam_at_...`). Keys can be restricted to scopes such
        as `assistants:read`, `calls:write`, `campaigns:write`,
        `automations:read`, `dashboards:read`, `dashboards:write`,
        `leads:write`, `segments:write`, `phone_numbers:write`,
        `sip_trunks:write`, `knowledge:write`, `voices:read`, `billing:read`,
        `settings:write`, `platform:read`, `platform:write`; a `*:write` scope
        implies the matching `*:read`. Automation and dashboard endpoints also
        accept the legacy `calls:*` scope. Keys without scope restrictions have
        full access.

````