> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ouraicalling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forwarding your line to Famulor

> Forward calls from a phone you already have to a Famulor assistant

Don't want to buy a number or set up a SIP trunk? Forward calls from a phone you already have straight to your Famulor number — the assistant answers exactly as if it were a native line.

<Note>
  This forwards **your existing phone's** calls into Famulor. To bring numbers you already own at a SIP provider instead, see [BYO SIP trunk](/telephony/sip-trunks).
</Note>

## Types of forwarding

Both are configured on your phone or with your mobile carrier — not inside Famulor:

* **Unconditional** — every call goes straight to your assistant. Nobody reaches your personal line directly.
* **Conditional** — only calls you don't answer (busy, unreachable, or no answer within a set time) are forwarded. Your phone rings first.

## Set it up from your phone's settings

First, [buy a marketplace number](/telephony/phone-numbers) or bring one via [BYO SIP trunk](/telephony/sip-trunks) and assign it to an assistant. Then forward your existing line to it:

<Tabs>
  <Tab title="iOS">
    1. Open **Settings**
    2. Tap **Phone**
    3. Tap **Call Forwarding**
    4. Turn on **Call Forwarding**
    5. Enter your Famulor number under **Forward To**
  </Tab>

  <Tab title="Android">
    1. Open the **Phone** app
    2. Tap the **⋮** menu → **Settings** → **Calls**
    3. Tap **Call Forwarding**
    4. Choose a forwarding type
    5. Enter your Famulor number and confirm

    <Note>Exact steps vary by Android version and manufacturer.</Note>
  </Tab>
</Tabs>

## Set it up with dial codes

Most mobile networks also support universal GSM feature codes — dial these directly from the keypad, using your Famulor number as the target:

| Action                        | Code                                                          |
| ----------------------------- | ------------------------------------------------------------- |
| Forward all calls             | `**21*[Famulor number]#`                                      |
| Forward when busy             | `**67*[Famulor number]#`                                      |
| Forward when unreachable      | `**62*[Famulor number]#`                                      |
| Forward after a delay         | `**61*[Famulor number]*[seconds]#` (5, 10, 15, 20, 25, or 30) |
| Cancel all forwarding         | `##21#`                                                       |
| Cancel busy forwarding        | `##67#`                                                       |
| Cancel unreachable forwarding | `##62#`                                                       |
| Cancel delayed forwarding     | `##61#`                                                       |

<Warning>
  Some carriers only support call forwarding through their own app or account portal, not these dial codes.
</Warning>

## Check that it works

Call your forwarded line from a different phone. The assistant should pick up, and the call appears in [History](/monitoring/history) as a normal inbound call — assigned to the assistant on your Famulor number. If nothing arrives, confirm the forwarding target is the full number in international format and that the number is assigned to an assistant.

## Next steps

<CardGroup cols={2}>
  <Card title="Buying phone numbers" icon="phone" href="/telephony/phone-numbers">
    Get a number to forward your calls to.
  </Card>

  <Card title="Inbound & outbound calls" icon="phone-arrow-down-left" href="/telephony/inbound-outbound">
    See how assistants answer forwarded calls.
  </Card>
</CardGroup>