Review or update an FAQ entry
curl --request PATCH \
--url https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"question": "<string>",
"answer": "<string>",
"proposed_answer": "<string>"
}
'import requests
url = "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}"
payload = {
"question": "<string>",
"answer": "<string>",
"proposed_answer": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({question: '<string>', answer: '<string>', proposed_answer: '<string>'})
};
fetch('https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'question' => '<string>',
'answer' => '<string>',
'proposed_answer' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}"
payload := strings.NewReader("{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"knowledge_base_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"question": "<string>",
"occurrence_count": 123,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"answer": "<string>",
"proposed_answer": "<string>",
"first_seen_at": "2023-11-07T05:31:56Z",
"last_seen_at": "2023-11-07T05:31:56Z",
"reviewed_at": "2023-11-07T05:31:56Z",
"occurrences": [
{
"assistant_name": "<string>",
"channel": "<string>",
"created_at": "2023-11-07T05:31:56Z"
}
]
}
}{
"error": {
"code": "invalid_request",
"message": "\"to_number\" is required (E.164 format, e.g. +4930123456)."
}
}{
"error": {
"code": "not_found",
"message": "Assistant not found"
}
}Knowledge bases
Review or update an FAQ entry
Approval requires an answer and publishes it to retrieval. Required scope: knowledge:write.
PATCH
/
knowledge-bases
/
{id}
/
faqs
/
{faqId}
Review or update an FAQ entry
curl --request PATCH \
--url https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId} \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"question": "<string>",
"answer": "<string>",
"proposed_answer": "<string>"
}
'import requests
url = "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}"
payload = {
"question": "<string>",
"answer": "<string>",
"proposed_answer": "<string>"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({question: '<string>', answer: '<string>', proposed_answer: '<string>'})
};
fetch('https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'question' => '<string>',
'answer' => '<string>',
'proposed_answer' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}"
payload := strings.NewReader("{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.famulor.io/api/v1/knowledge-bases/{id}/faqs/{faqId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"question\": \"<string>\",\n \"answer\": \"<string>\",\n \"proposed_answer\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"data": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"knowledge_base_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"question": "<string>",
"occurrence_count": 123,
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z",
"answer": "<string>",
"proposed_answer": "<string>",
"first_seen_at": "2023-11-07T05:31:56Z",
"last_seen_at": "2023-11-07T05:31:56Z",
"reviewed_at": "2023-11-07T05:31:56Z",
"occurrences": [
{
"assistant_name": "<string>",
"channel": "<string>",
"created_at": "2023-11-07T05:31:56Z"
}
]
}
}{
"error": {
"code": "invalid_request",
"message": "\"to_number\" is required (E.164 format, e.g. +4930123456)."
}
}{
"error": {
"code": "not_found",
"message": "Assistant not found"
}
}Authorizations
API key (fam_..., created under Settings → API Keys) or an OAuth 2.0 access token (fam_at_...). Keys can be restricted to scopes such as assistants:read, calls:write, campaigns:write, automations:read, dashboards:read, dashboards:write, leads:write, segments:write, phone_numbers:write, sip_trunks:write, knowledge:write, voices:read, billing:read, settings:write, platform:read, platform:write; a *:write scope implies the matching *:read. Automation and dashboard endpoints also accept the legacy calls:* scope. Keys without scope restrictions have full access.
Body
application/json
Response
Updated FAQ entry.
Show child attributes
Show child attributes
⌘I