List Audience contacts
List contacts across all campaigns with channel and tenant-scoped Call QA filters. Channel matches use linked calls, SMS, email, messaging conversations and contact channel profiles. Repeating channel matches any selected channel. QA uses the per-call History scorecard, counts every call once and excludes unscored calls. QA filters require the AI QA Scorecards feature. Required scope: leads:read (legacy calls:read is also accepted).
Authorizations
API key (fam_..., created under Settings → API Keys) or an OAuth 2.0 access token (fam_at_...). Keys can be restricted to scopes such as assistants:read, calls:write, campaigns:write, automations:read, dashboards:read, dashboards:write, leads:write, segments:write, phone_numbers:write, sip_trunks:write, knowledge:write, voices:read, billing:read, settings:write, platform:read, platform:write; a *:write scope implies the matching *:read. Automation and dashboard endpoints also accept the legacy calls:* scope. Keys without scope restrictions have full access.
Query Parameters
Search contact name, phone or email.
created, processing, rescheduled, max_retries, completed, dnc Campaign UUID or none for contacts without a campaign.
When true, only contacts on the Do-Not-Call list are returned. When false, contacts on that list are excluded.
Contacts with activity or a profile on any selected channel. Repeat the query parameter for multiple channels.
call, sms, email, whatsapp, telegram, messenger, slack, teams, discord, gchat, x Contact source tag. Repeat for multiple values; values are ORed.
Contact tag. Repeat for multiple values; values are ORed.
Inclusive lower bound for the contact creation timestamp.
Inclusive upper bound for the contact creation timestamp.
Minimum outbound call attempts.
x >= 0Maximum outbound call attempts.
x >= 0Last AMD result. Repeat for multiple values; none matches contacts without a result.
human, uncertain, machine-vm, machine-ivr, machine-unavailable, none 7, 30, 90 0 <= x <= 1000 <= x <= 100x >= 1Page size (1–200).
1 <= x <= 200Number of items to skip.
x >= 0