Récupérer un appel

curl --request GET \
  --url https://app.famulor.de/api/user/calls/{id}

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.famulor.de/api/user/calls/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.famulor.de/api/user/calls/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://app.famulor.de/api/user/calls/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "assistant_name": "Sales Assistant",
  "campaign_name": "Q4 Outreach Campaign",
  "type": "outbound",
  "duration": 245,
  "assistant_phone_number": "+1234567890",
  "client_phone_number": "+1987654321",
  "status": "completed",
  "transcript": [
    {
      "text": "Hello, this is Sarah from Famulor. How are you doing today?",
      "type": "transcript",
      "sender": "bot",
      "timestamp": 1754055268.525861
    }
  ],
  "variables": [],
  "evaluation": [
    {
      "name": "status",
      "type": "string",
      "value": "qualified_lead",
      "description": "Outcome of the call"
    }
  ],
  "webhook_response": {
    "status": "success",
    "data": {
      "crm_contact_id": "abc123"
    }
  },
  "carrier_cost": "0.02000000",
  "total_cost": "0.02500000",
  "answered_by": null,
  "recording_url": "https://app.famulor.de/media/public/123/call_+491234567890_example.mp4",
  "created_at": "2025-08-04 14:30:00",
  "updated_at": "2025-08-04 14:34:05"
}

{
  "message": "Call not found"
}

GET

api

user

calls

{id}

Récupérer un appel

curl --request GET \
  --url https://app.famulor.de/api/user/calls/{id}

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.famulor.de/api/user/calls/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.famulor.de/api/user/calls/{id}"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://app.famulor.de/api/user/calls/{id}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "assistant_name": "Sales Assistant",
  "campaign_name": "Q4 Outreach Campaign",
  "type": "outbound",
  "duration": 245,
  "assistant_phone_number": "+1234567890",
  "client_phone_number": "+1987654321",
  "status": "completed",
  "transcript": [
    {
      "text": "Hello, this is Sarah from Famulor. How are you doing today?",
      "type": "transcript",
      "sender": "bot",
      "timestamp": 1754055268.525861
    }
  ],
  "variables": [],
  "evaluation": [
    {
      "name": "status",
      "type": "string",
      "value": "qualified_lead",
      "description": "Outcome of the call"
    }
  ],
  "webhook_response": {
    "status": "success",
    "data": {
      "crm_contact_id": "abc123"
    }
  },
  "carrier_cost": "0.02000000",
  "total_cost": "0.02500000",
  "answered_by": null,
  "recording_url": "https://app.famulor.de/media/public/123/call_+491234567890_example.mp4",
  "created_at": "2025-08-04 14:30:00",
  "updated_at": "2025-08-04 14:34:05"
}

{
  "message": "Call not found"
}

API Famulor 1.0 (héritée). Cette page concerne uniquement Famulor 1.0 (app.famulor.de) et est conservée pour la compatibilité. Pour la plateforme actuelle, consultez la référence API Famulor 2.0.

Ce point de terminaison vous permet de récupérer des informations détaillées sur un appel spécifique appartenant à l’utilisateur authentifié.

Paramètres de chemin

integer

requis

L’identifiant unique de l’appel

Champs de réponse

integer

L’identifiant unique de l’appel

string

Le nom de l’assistant ayant traité l’appel

string

Le nom de la campagne à laquelle appartient cet appel (le cas échéant)

string

Le type d’appel (entrant, sortant ou web)

integer

La durée de l’appel en secondes

string

Le numéro de téléphone utilisé par l’assistant

string

Le numéro de téléphone du client

string

Le statut actuel de l’appel

array

La transcription de la conversation de l’appel sous forme de tableau d’entrées

object

Variables collectées pendant l’appel

array

Données d’évaluation de la performance de l’appel sous forme de tableau de champs

object

Réponse des webhooks configurés

string

Les coûts calculés par l’opérateur pour cet appel

string

Le coût total de l’appel, tous frais inclus

string

Qui a répondu à l’appel (humain, machine ou inconnu), ou null

string

URL de l’enregistrement de l’appel (si disponible et activé)

string

Date et heure de création de l’appel

string

Date et heure de la dernière mise à jour de l’appel

{
  "id": 123,
  "assistant_name": "Sales Assistant",
  "campaign_name": "Q4 Outreach Campaign",
  "type": "outbound",
  "duration": 245,
  "assistant_phone_number": "+1234567890",
  "client_phone_number": "+1987654321",
  "status": "completed",
  "transcript": [
    {
      "text": "Hello, this is Sarah from Famulor. How are you doing today?",
      "type": "transcript",
      "sender": "bot",
      "timestamp": 1754055268.525861
    }
  ],
  "variables": [],
  "evaluation": [
    {
      "name": "status",
      "type": "string",
      "value": "qualified_lead",
      "description": "Outcome of the call"
    }
  ],
  "webhook_response": {
    "status": "success",
    "data": {
      "crm_contact_id": "abc123"
    }
  },
  "carrier_cost": "0.02000000",
  "total_cost": "0.02500000",
  "answered_by": null,
  "recording_url": "https://app.famulor.de/media/public/123/call_+491234567890_example.mp4",
  "created_at": "2025-08-04 14:30:00",
  "updated_at": "2025-08-04 14:34:05"
}

{
  "message": "Call not found"
}

Pages associées : Introduction et Guide d’authentification, et Exemples d’intégration API.

Référence API

Assistants IA

Dossiers

Étiquettes

Prospects

Campagnes

Automatisations

Actions en cours d’appel

Chatbot IA

Réponses IA

Bases de connaissances

SMS

WhatsApp

Numéros de téléphone

Trunks SIP

Appels

Webhooks

Récupérer un appel

Paramètres de chemin

Champs de réponse

​Paramètres de chemin

​Champs de réponse

Paramètres de chemin

Champs de réponse