Skip to main content
The Famulor web platform can be installed as an app from a supported browser. It opens in its own window and keeps the same secure sign-in, workspace switcher, navigation, and Loop softphone as the website. Famulor does not show an automatic install pop-up. Your browser decides when its install action is available.

​
Install on desktop

In Chrome or Edge:
  1. Open your normal platform or white-label sign-in domain.
  2. Sign in and wait for the workspace to load.
  3. Select the install icon in the address bar. If the icon is not visible, open the browser menu and choose Install app.
  4. Confirm the installation.
The installed app appears in the operating system’s app list and can be pinned like any other app.

​
Install on a phone or tablet

On Android, open the site in Chrome and choose Install app or Add to Home screen from the browser menu. On iPhone or iPad, open the site in Safari, select Share, then Add to Home Screen.
Browser support and the exact menu label depend on the device and browser version. A private browsing window cannot normally install the app.

​
White-label branding

Always install from the domain you intend to use. The app name, icon, and accent color are resolved from that domain:
  • the Famulor domain installs the Famulor app;
  • a verified reseller domain installs that reseller’s approved white-label identity.
Each domain is a separate installed app. If branding changes later, reopen the installed app while online so the browser can refresh it. If the old icon remains, remove the app and install it again from the correct domain.

​
Notifications and Loop calls

Installing the web app does not grant notification permission automatically. If your browser offers notifications, you remain in control of that permission in the browser or operating-system settings. Keep the device online for workspace data and calls. For reliable locked-screen incoming Loop calls on iOS or Android, use the Famulor mobile app; browser background-call behavior varies by operating system.

​
If the install action is missing

Check that:
  • you opened the production platform domain or a verified white-label domain;
  • the page uses a secure connection;
  • you are not in private browsing mode;
  • installation is not blocked by a company browser policy;
  • the app is not already installed for that domain.
Reload the page after updating the browser. If the action is still unavailable, use the browser menu or contact your workspace administrator with the browser and operating-system versions.