Famulor is built for teams automating inbound or outbound voice work with AI — from a straightforward appointment line to a multi-step qualification and transfer flow. See Assistants for the range of what one assistant can do.
Yes. Build an assistant from the dashboard with a system prompt or the visual flow builder, and connect it to your other tools through Automations — no code required. For deeper integrations, the REST API and MCP endpoint are available when you need them.
Yes. Connect a CRM, calendar, or other tool as a reusable Automation connection, give an assistant a callable tool from Agent Tools, or connect an external MCP server for a whole toolset in one step.
It depends mainly on the assistant’s engine mode — Realtime is the fastest, Pipeline trades a little speed for the most control, and Half-Cascade pairs realtime listening with the voice you choose. Network quality and prompt/tool complexity also play a role, so test with a real voice call before going live.
Yes. Concurrency and daily call limits scale with your plan, and they’re two different things: see Outbound call limits for the daily cap and how to request an increase, and Concurrent Lines for how many calls run at once and the paid add-on that raises it.
Usage is billed from a prepaid credit balance: your plan includes a monthly credit allowance, and top-ups cover anything beyond it. See How usage is billed for exactly what a call consumes and how it’s charged.
Yes. Any workspace can be granted the white-label entitlement to run under its own domain, branding, and pricing, and resell to its own customers. See White-label administration.
Yes — enterprise plans can include dedicated support channels and SLA commitments. See Support → Enterprise support for what’s included and how to get started.
