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We’re glad to help with setup questions, bug reports, and feature requests.

Support options

Email support

Email support@famulor.io with your request and the team will get back to you.

Enterprise support

On top of everything in a standard plan, enterprise plans can include:
  • Dedicated, hands-on support channels with SLA commitments
  • Higher concurrency for high-volume calling
To get started, send your requirements — expected call volume, regions, and integration scope — to support@famulor.io.

What to include in a request

To speed up troubleshooting, include:
  • Your workspace or account identifier
  • The assistant ID, campaign ID, or phone number involved
  • An approximate timestamp and timezone
  • Expected behavior vs. actual behavior
  • Relevant screenshots or API request/response samples

Where to go next

FAQ

Quick answers on getting started, telephony, pricing, and compliance.

Glossary

Terms used across Famulor and voice AI in general.